Payment Policy – Posh Paws-uk.shop
Effective Date: August 21, 2026
1. Accepted Payment Methods
We accept a wide range of secure payment methods to make your shopping experience as convenient as possible:
- Visa & Mastercard (Credit & Debit)
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
2. Payment Security
All transactions on Posh Paws-uk.shop are processed through a secure, encrypted payment gateway. We do not store your card details on our servers. Your payment information is handled in full compliance with PCI DSS (Payment Card Industry Data Security Standards).
3. Currency
All prices on our website are displayed in Euros (EUR). If you are paying with a card issued in a different currency, your bank may apply a conversion rate or foreign transaction fee. Please check with your bank for details.
4. When You Are Charged
Payment is taken in full at the time your order is placed. You will receive an order confirmation email once your payment has been successfully processed.
5. Failed or Declined Payments
If your payment is declined, please:
- Check that your card details have been entered correctly
- Ensure your billing address matches the one registered with your bank
- Contact your bank or card provider to authorise the transaction
- Try an alternative payment method
If you continue to experience issues, please contact us at Support@PoshPaws-uk.shop and we will be happy to assist.
6. Order Cancellations & Refunds
If you wish to cancel an order, please contact us as soon as possible. Once an order has been dispatched, it cannot be cancelled. Refunds are processed in accordance with our Return & Refund Policy and will be returned to your original payment method within 5–10 business days.
7. Fraud Prevention
To protect our customers and our business, all orders are subject to security checks. We reserve the right to cancel any order that we suspect to be fraudulent. In such cases, a full refund will be issued to the original payment method.
8. Contact Us
If you have any questions about payment, please get in touch:
📧 Support@PoshPaws-uk.shop
📞 +447469782434
📍 Posh Paws-uk.shop, Sherecroft Way, Botley, Southampton, SO30 2TP, United Kingdom