Shipping policy
Shipping Policy – Posh Paws-uk.shop
Effective Date: August 21, 2026
1. Overview
At Posh Paws-uk.shop, we aim to get your pet essentials to you as quickly and safely as possible. Please read our shipping policy carefully before placing your order.
2. Fulfillment Location
All orders are fulfilled from our location at: Sherecroft Way, Botley, Southampton, SO30 2TP, United Kingdom
3. Shipping Destinations
We currently ship to addresses within the United Kingdom.
4. Shipping Rates & Delivery Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 Business Days | FREE |
Free standard shipping is available on all orders to UK addresses. No minimum order value required.
5. Order Processing Time
- Orders are typically processed within 1–2 business days of being placed.
- Orders placed on weekends or UK public holidays will be processed on the next working day.
- You will receive a confirmation email once your order has been dispatched.
6. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available). You can use this to monitor your delivery.
7. Delivery Issues
If your order hasn't arrived within the expected timeframe, please:
- Check your tracking information
- Check with neighbours or your local delivery office
- Contact us at Support@PoshPaws-uk.shop or +447469782434
We must be notified of non-delivery within 30 days of your order date.
8. Damaged or Lost Parcels
If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence. We will work to resolve the issue promptly with a replacement or refund.
9. Contact Us
Posh Paws-uk.shop Sherecroft Way, Botley, Southampton, SO30 2TP, United Kingdom 📧 Support@PoshPaws-uk.shop 📞 +447469782434